Sales & Events Executive - Inverness-shire

Arecibo is thrilled to be recruiting for the role of Special Events Executive for our client, a popular resort set in the heart of the Cairngorm National Park. The resort boasts 4 hotels, 18 woodland lodges, a spacious conference centre, an on-site cinema, luxury shopping, extensive leisure facilities and an impressive 18-hole championship golf course.

The Role:

As a Special Events Executive, you will play a crucial role in our dynamic team. Working closely with the SEM (Sales & Events & Manager), you'll ensure exceptional service for all customer inquiries, covering proposals, showrounds, functions sheets, contracts, and billing. With a key focus on weddings and private functions, your mission is to establish a consistent brand footprint both offline and online.

Responsibilities:

• Utilise your background in sales and events, with an emphasis on weddings and private functions.
• Demonstrate meticulous attention to detail, customer focus, and a proactive approach to generating new business.
• Collaborate with the Sales & Events Manager to fully service customer inquiries, including comprehensive proposals, engaging showrounds, accurate functions sheets, and seamless contract and billing processes.
• Establish a strong brand presence both offline and online, with a particular focus on weddings and private functions.
• Coordinate all showrounds in partnership with Weddings Direct, maximizing the utilization of all function spaces.
• Ensure the creation of accurate and detailed BEOs (function sheets) and conduct weekly function sheet meetings.
• Provide timely, consistent, and engaging responses to all sales inquiries from customers and Guests Direct.
• Maintain brand standards across all printed materials.
• Conduct pre, during, and post-communication with both new and returning customers.
• Support SEM/DOS at local wedding expos, Christmas events, seasonal expos, and private event expos.
• Ensure accurate data entry and complete weekly and monthly audits.

Candidate Profile:

• Background in sales and events, with a focus on weddings and private functions.
• Great attention to detail and a customer-focused approach.
• Proven ability to generate new business.
• Strong organisational and communication skills.

If you are an enthusiastic and detail-oriented individual ready to make a significant impact, we invite you to apply today.